Política de reembolso
We would gladly accept your return, if the 3 following conditions are met:
- The product(s) must be in its original condition, security seal intact, unless there is a manufacturing defect, or product(s) was damaged in transit. Apparel must be unworn, unwashed, with tag(s) and in new condition.
- Returns must be processed within 15 days from the day of receipt.
- Item(s) must have been purchased directly from our website.
***Unfortunately, items that were purchased during a sale event, or using a coupon code at checkout, do not qualify for refunds/exchange.
To start a return, you can contact us at info@drbootynutrition.com.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@drbootynutrition.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@drbootynutrition.com.